The OTEC Carriers app is a business-to-business mobile application used by contracted motor-carrier Owner Operators (OOs) and staff of OnTime Expedite Carriers ("OnTime," "OTEC," "we," "us," or "our"), a South Florida–based expedite transportation company and a registered DBA of Jodiel Delivery, LLC. The app is developed for us and operated on the Nautilus™ platform by Stingray Expedite, LLC ("Stingray"), our technology provider.
This page explains how to request deletion of your account and associated data. It supplements Section 9 of our Privacy Policy.
What happens when you submit a request
Only OnTime HR can cancel contracts and delete accounts. Submitting this request notifies HR, who will review your request and contact you. Your account stays active until the review is complete; once processed, your account and app access are permanently closed. Certain records (signed agreements, W-9, 1099, and settlement history) are retained as required by law.
1. How to request account and data deletion
Because OnTime operates in a regulated motor-carrier industry, accounts are provisioned and closed by OnTime HR. You can request deletion of your account and data in either of two ways:
In the app
- Open the OTEC Carriers app.
- Go to Settings.
- Tap "Request Account Deletion."
- Tap Confirm. This notifies OnTime HR, who will review your request and contact you.
By email
Email hr@ontimeexpedite.com from the email address associated with your account, using the subject line "Account Deletion Request."
2. What data is deleted
When your account is closed, the following data is deleted or de-identified in the active application:
- Contact information (name, email address, phone number)
- Precise location (GPS) data
- In-app content you created (chat messages)
- Device identifiers associated with your account
- Uploaded documents that are not subject to a legal retention requirement
3. What data is retained, and why
Because our operation is federally regulated (FMCSA-regulated motor-carrier operations engaging 1099 independent contractors), certain records are retained after account closure as required by law and regulation:
- Signed agreements (Independent Contractor Agreement)
- Tax documents (W-9, 1099)
- Settlement and payment history
- Driver-qualification records required under applicable FMCSA regulations
These records are retained only for the period required by applicable federal and state law (including IRS recordkeeping and FMCSA driver-qualification file requirements), after which they are securely deleted or de-identified. See Section 7 of our Privacy Policy.
4. Contact
For any question about account or data deletion, contact:
OnTime Expedite Carriers
A DBA of Jodiel Delivery, LLC · USDOT 4535043
Email: hr@ontimeexpedite.com
Website: ontimeexpedite.com